Frequently Asked Questions
Is our data safe?
Data Backups: Your BAM application is backed up and protected online in the cloud. Our servers keep daily backups of the application & can be restored within minutes. Our online storage means you can log in from any device with an internet connection and you're good to go.
Data Security: BAM stores your data securely in enterprise graded hosting facilities– and control who has access to the application. All our servers and data centres have robust security controls, as well as 24/7 monitoring. We encrypt all data that goes between you & BAM. We do regular data security on the servers & the application.
Who has access to our information?
User authorities can be set so that users can access only the parts of the programme relevant to their member role.
Can we customise details to suit our own situation?
ICLICK Online Technology provides full customisation of the Band Asset Manager software as per your requirement, and many fields are customisable by own Master User
Is help available to get us organised and running?
Yes. Initially we will discuss your requirements and suggest suitable setup solutions, and then initial assistance will be provided to assist your superuser become familiar with the programme. Additional assistance may be available at an additional cost to assist with bulk uploading of data.
How de we load our library into BAM?
Music can be scanned as sets or individual parts and stored in BAM. When copies are required individual or full sets can be printed or played from tablet or other electronic devices.
New music should be purchased as electronic copies so that it is ready to be filed within BAM. Ordering electronic copies is quicker and
cheaper than ordering paper music.
How will we identify our various instrument & uniform assets?
Instruments usually have manufacturers serial numbers imprinted on them. In the rare case that an instrument does not have a manufacturers serial number you‘ll need to assign a unique identification number. You’ll need to allocate each item of uniform with a unique identification number and mark it on the item. Our consultant can help with some suggestions on how to achieve this.
Do Charitable Grant Authorities recognise Band Asset Manager for funding purposes?
We can’t speak for all funding bodies, but those bodies who fund instruments and uniforms will usually consider applications to cover the cost of Band Asset Manager. Our consultant can assist with details appropriate for your funding application if required.